OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 48 comments received in the last 90 days.
31 March 2024
all good
15 March 2024
Easiest car I've bought. Kelly made the process really easy and clear.
12 March 2024
The sales reps (Andrew & Darren) were excellent, very efficient and professional. I didn't enjoy transacting the finance agreement electronically as there were quite a few glitches. I would much have preferred to sign a paper contract.
09 March 2024
Delivery was delayed by a couple of months
07 March 2024
The process was fine, however, I failed to notice that the Piano Black exterior which my wife particularly wanted, was not on the car, nor the wheels we had asked for
06 March 2024
It was an effortless transaction.
06 March 2024
I can honestly say that it was the easiest car transaction I've ever had. Every aspect was dealt with professionally and efficiently.
18 April 2024
Explained in detail about the services
16 April 2024
Always welcoming and efficient.
13 April 2024
Great service and aftercare
10 April 2024
Good customer service.
08 April 2024
Had a lift into town and prompt effective MOT
07 April 2024
excellent service
04 April 2024
Customer focused
03 April 2024
Always great service with fantastic staff!
01 April 2024
Kept me informed of progress and did what they said
27 March 2024
When I picked up my car, my Mini looked brand new.
17 April 2024
Can't fault the service by Andrew Richards & Darren Hayes, they go out of their way to make sure everything is perfect.