OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
67 ratings and 43 comments received in the last 90 days.
03 July 2025
very easy
07 June 2025
As above
03 May 2025
As above
01 May 2025
I felt welcomed from the outset. Kelly was very patient and knowledgeable. She took time to find out what my needs were and ensure they were met 100%. I never felt pushed or rushed to make a decision
10 July 2025
So simple - excellent customer service
08 July 2025
The whole team are very helpful and polite
08 July 2025
Courteous friendly service carried out in the scheduled time.
28 June 2025
Quick, efficient and kept me informed
25 June 2025
Couldn't fault it, Terry & the team were brilliant. They provided a VHC sent directly to my email for peace of mind, the service was carried out promptly & the car was clean/ well presented on arrival.
25 June 2025
No issues. Straightforward visit.
24 June 2025
sorted my car out....always feels great when i drive away and sparkling as its also cleaned to perfection...
24 June 2025
Everything went well, the only reason for 4 stars rather than 5 is I think that owners of full electric or PHEV vehicles should have the (chargeable?) option of having their vehicles charged during/after the service.
19 June 2025
Can't fault anything
15 June 2025
.
03 July 2025
Great staff