OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
99 ratings and 78 comments received in the last 90 days.
30 May 2026
Excellent customer service at all times
15 May 2026
First class service - as always
09 May 2026
Everything went well with the purchase , the staff were extremely helpful and explained everything to us about the car and the PCP payment. All the staff were extremely helpful and would like to thank Apryl and Lee the manager for all their help .
08 May 2026
Every aspect of the purchase was made super easy and seamless
05 May 2026
Best sales team in the UK! Pleasant experience throughout, the whole experience was flawless, very friendly staff and very knowledgeable. Thank you HJ NW!
03 May 2026
Im very happy with the whole experance of buying my new car
02 May 2026
The experience from start to finish was exceptional.
30 April 2026
Great service listened to my needs
29 April 2026
Very friendly
31 May 2026
The service manager at Llandudno Junction - TERRY kept me informed throughout the day during the servicing of my car. I was treated with professionalism and curtesy through out.
29 May 2026
EVERYTHING FINE AND NO COMPLAINTS!
28 May 2026
Efficiency of the staff particulary the Service Manager
27 May 2026
Mini road assistance were outstanding, sales department at the garage, not so good
27 May 2026
Polite, friendly, efficient, happy to answer questions.
22 May 2026
After receiving a phone call to inform me my car was ready, I waited in the show room for approximately 10 minutes before someone actually acknowledged my presence despite several workers hanging around talking amongst themselves.
20 May 2026
Great staff, pleasant sitting/waiting area, great service, delicious hot chocolate from the drinks machine (free). Decent TV, very comfortable chairs.
20 May 2026
Friendly, informative and professional service. Video feedback of service/MOT is really good idea.
20 May 2026
Great service from start to finish- Apryl Davies was excellent and communicated all the way through the process .. thank you
20 May 2026
Just good
FIND Halliwell Jones North Wales.
Address
- Ffordd Maelgwyn, Llandudno Junction, LL31 9PL
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01492 562 444
Colwyn Bay as well as surrounding areas including Bangor, Prestatyn, Llandudno and Holyhead
Address
- Ffordd Maelgwyn, Llandudno Junction, LL31 9PL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01492 562 444
Colwyn Bay as well as surrounding areas including Bangor, Prestatyn, Llandudno and Holyhead
31 May 2026
The guy I dealt with was knowledgeable and informative. Helpful and patient.