OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 45 comments received in the last 90 days.
30 July 2025
Lewis explained all the models and levels regarding the Mini Cooper and helped and advised me specify the car I wanted
29 July 2025
The delivery and hand over aspects were excellent and I appreciated the effort they made.
26 July 2025
Lewis was very helpfuland kept me well informed during the ordering and delivery process.
18 July 2025
Kelly Horn was excellent at going through the purchasing procedure and kept me informed and updated throughout
15 July 2025
Great communication
03 July 2025
Great staff
03 July 2025
very easy
07 June 2025
As above
18 August 2025
As above. Plus car was lovely and clean when it was returned
17 August 2025
Everything went according to plan
11 August 2025
Excellent as always
09 August 2025
Timely and effective
07 August 2025
Always good
02 August 2025
Friendly knowledgeable staff
31 July 2025
Having been seen at the North Oxford Mini dealership who hadn't solved the problem, I was not confident about mini. However I was recommended to Mini Llandudno Junction and as I had recently moved nearby decided to try them out.they were great!
30 July 2025
First class service for both car and customer
30 July 2025
High efficiency and good service attitude
29 July 2025
Customer focused and friendly and get the job done to a high standard.
04 August 2025
Staff very friendly and knowledgeable