Bradleigh was very helpful
Bradleigh was very helpful
Everything was easy and service was faultless.
Good service from the service man to the team doing the service
As always very satisfied with your customer care
Attention to detail and reassurance of Vehicle Health Check.
Salesman was competent and efficient
The staff are very informative
Other than the eventual service provided by the Mini element of the dealership (which I found faultless and met my expectations of the BMW brand) I would rate it 1 star for the reasons already explained.
Lots of helpul advice
you know your car is in good hands
kept me informed no concerns or issues
Fault still unresolved Collected on sat from BMW as drove away noticed fault still on dash
Job done and feedback received.
I trust them and they haven't let me down to date.
Halliwell jones are hopples in Llanduno junction
During purchase great on delivery bit of a rush job not shown all things in car
One of the things we asked of Mini service was to get rid of the sticker marks on our windows. Unfortunately they are still there and we have been asking fir them to be cleaned off since we first bought the car
All good and service completed but 1 week after service complete the service light came on again. Have contacted garage and have been advised to return do this can be corrected (a 50 mile round trip).
We were delayed by police incident nr Llanrwst and had to backtrack and drive up the Conwy back road, the service receptionist said dont worry just get here and we will service it, on arrival car was taken straight away, serviced, washed ,well done
I was kept up to date with the progress at all times and given opportunities to ask any queries I had. On the day of delivery I was very pleased with the way my Mini was
Helpful can always ask questions about the car after sale as well.
Very helpful service manager and extremely thorough service check
Excellent service from the team who work there. Very pleased with video sent to me after MOT and service recently.
Error made which meant I was without my vehicle for 3 days
Service & MOT carried out efficiently. Really appreciated seeing the video of under the car - excellent.
Completely satisfied with the actual service, but the high cost is a negative.
Everything went smoothly
No hassle and service completed on time
the service was accomplished on time and with staff civility
Complete satisfaction with every aspect
They are always really helpful, and I trust them with my car. Everything is very clearly explained to me, and the standard of work seems very good.
Was given lots of information about what car needed and why and how to spread out the cost
Always a pleasure meeting with the salesman. Always very helpful.
Always good service and friendly staff
The car was diagnosed timing chain on breakdown on inspection on Monday it turned out to need a pint of engine oil if the correct diagnosis was given and dealt with we could have drove home
Everything about the service was fine, however the computer did not reset after the service meaning we will have to take it back in to get this done
Pay a bit more but well worth it, great service and I trust the guys to look after my mini
Excellent support throughout
Warranty claim rejected unfairly in my opinion without a good explanation
As soon as I walked through the door the whole service has been excellent! It's been a pleasure to deal with the staff.
Sorted my car window out
Could not fault the service. Information re extra insurance seemed a bit over - lengthy.
Good agency and Pleasent