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Customer Reviews.

service

5

They explained what work needed to do and why.

03 June 2019

service

5

Extremely friendly polite explained everything

30 May 2019

service

5

At the BMW help desk I was greeted with a smile from both staff sat there. The guy asked if he could help. I explained why I had been sent over. He made a call to the garage and drove my car to them to check over. Really friendly guy.

30 May 2019

service

5

Courteous, helpful. Gave me a detailed report on the work carried out. It was a very busy afternoon but I was informed about a short delay. Sat in comfort with coffee. Again appreciate the valeting

20 May 2019

service

3

Booking was not on system when car dropped off on correct day (due to error by receptionist at time of booking). Service warning light not cancelled after service - this is annoying as main reason for having service in first place

19 May 2019

service

5

Because the service was done so meticulously and the car was returned to me spotless and valeted.

18 May 2019

service

5

Expert advice

18 May 2019

service

4

Advisor pleasant enough but had to ask a few questions about the service being undertaken

07 May 2019

service

4.5

Clear information. But Not very easy to speak to service .

06 May 2019

sales

5

Attention to detail of Sales Executive Steve Leather was second to none, when we need to change the car we will be back to see Steve again. Have also recommended Steve to friends family.

29 April 2019

service

4

Still awaiting a call about return of tyres never received it and will need to follow up.

28 April 2019

service

5

made me feel welcome

23 April 2019

service

3

As above. The service team seemed rushed and not very friendly. Especially when I picked up my car. All they asked was my name and

22 April 2019

service

3

I'd arranged for a Min dashcam to be installed only to be informed that Mini don't make one for the Clubman due to the rear doors. No alternative solution was offered. There were tyre issues one had an egg in the sidewall but all 4 had withered .

21 April 2019

sales

5

Because it is true after buying approx 8 minis for my granddaughters I should know !

16 April 2019

service

5

everything done as advised, courtesy car available and a valet at the end too.

16 April 2019

service

5

Please see above, no criticisms at all only praise.

12 April 2019

sales

5

Great service

08 April 2019

sales

5

Can't fault anything! Staff go above and beyond

08 April 2019

sales

5

Salesman great; loved the email updates

07 April 2019

sales

5

Callum Young dealt with everything I could have wished for.

02 April 2019

sales

4

I didn't have to go into the showroom until car collection

01 April 2019

service

5

I found the reception staff at Mini Llandudno confident and very helpful. They carried out my requests and explained in detail what had been carried. A smooth procedure compared to that of Mini Chester.

30 March 2019

service

5

Team at service desk kept me informed of progress. When an additional fault/problem was identified. They came up with options and prices for repair

24 March 2019

service

5

Very accommodating

24 March 2019

service

5

Excellent

20 March 2019

sales

5

Again very helpful staff, made the process very easy, the week before I was due to pick the car up I was out of the country.. The adviser Paul still kept me updated by phone and email

18 March 2019

service

4

On time and covered all agreed to

15 March 2019

service

5

Great service every time