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Customer Reviews.

sales

5

Friendly service. The salesman gave me all the time and information I needed without being pushy. Other staff members were also friendly and helpful.

27 December 2018

service

5

Excellent service, polite friendly and gave me a lift to the shops and picked me up when car was ready, perfect!!

27 December 2018

service

4

nice efficient

27 December 2018

service

5

Extremely helpful service desk gentleman. Absolutely fantastic efficient way he dealt with me.

27 December 2018

service

5

As always a swift and courteous experience

19 December 2018

service

5

See above

18 December 2018

service

5

Excellent service with lively staff!

18 December 2018

service

4

Thorough attention.

16 December 2018

sales

5

First time to get a Mini Cooper lovely

13 December 2018

service

5

Friendly and efficient staff.

10 December 2018

service

4

Excellent service, offered to clean car but I did not have time. Offered a return visit for care wash. Great hot chocolate and comfortable seating area

10 December 2018

service

5

HJ NW stepped in at short notice to carry out Warranty checks and MOT on 23.08.18. Three days before I had contacted MINI dealers in Manchester (my regular garage of 8yrs), Wilmslow & Liverpool. All three advised no service slots until 17.09.18!

04 December 2018

sales

5

Excellent service

04 December 2018

service

5

The car was returned promptly and valetted as per Haliwell Jones customer policy.

03 December 2018

service

5

Top Marks

01 December 2018

service

5

Helpful staff - informative - went out of their way to help

29 November 2018

sales

5

From the showroom experience to the cars arrival we had no problems at all.

27 November 2018

service

5

Very pleasant and friendly

26 November 2018

service

5

courteous,efficient service

22 November 2018

service

5

Everything was done to my satisfaction

22 November 2018

service

5

great service

21 November 2018

service

5

The service was thorough and efficient. The service department also gave my Mini a full clean inside and outside. It looked like new when i collected it after th service

21 November 2018

service

5

Terry the receptionist/coordinator made everything easy and helped in every way

20 November 2018

service

5

Everything went ok.

20 November 2018

service

5

Problem solved

19 November 2018

service

4

Not completely satisfied because fault had occurred previously so service should not have been needed

18 November 2018

service

5

As above excellent service, great staff

16 November 2018

service

5

Easy to arrange, and comfortable to wait. Everything about my car was clearly explained.

13 November 2018

service

5

I had problems last year with no Auto Stop, alarm for Service needed, So having to charge the Battery frequently, as even after long journeys the Battery indicated less than 85% charged. This year problem was resolved. The Battery had defective cell.

13 November 2018

service

2

Parking at the site is terrible. Both on the road and customer parking. No where to park !!

12 November 2018

service

5

Complete satisfaction

11 November 2018

sales

5

Staff where great and not pushy

10 November 2018

service

4

Easy process with helpful people

09 November 2018

sales

4

Taken through the knobs and switches and all the items needed to get my head around was done rather too quickly for a 64 year old!!!I just felt rushed and not really in full grasp of everything I needed to know.

07 November 2018

service

5

The service we have received was excellent.

07 November 2018

service

5

The car runs beautifully and as mentioned earlier, everything was explained to me.

06 November 2018

service

5

Efficient and pleasant staff

06 November 2018

service

5

Mini service very good.

31 October 2018

sales

5

Transaction was very easy and all paperwork was done quickly

25 October 2018

service

5

Very difficult experience due to our Mini being damaged in transit following a puncture.Despite it taking seven weeks to resolve the problem, Mini North Wales were totally supportive and returned our vehicle in great condition.

24 October 2018

service

5

Very pleasant people to deal with. They do as much as they can to help you out and aren't just there to push you into buying another one. They make it all very simple to organise everything over the phone and the system runs very smoothly.

22 October 2018

service

4

They look after you not just your car.

20 October 2018

service

5

Top service