Staff friendly and helpful
Staff friendly and helpful
No one ever gets 100 per cent but if you are looking for perfection I'd prefer the Times or Guardian to the Daily Mail on offer in your Reception Area
Excellent service from start to finish!
Cosmetic minor repair following a car park collision. Two new paint chips that were obviously caused by technicians when removing the front radiator grill - neither pointed out to me or repaired. Damaged No Plate not replaced AND put back on crooked.
I had a mot only
Bradley the salesman was very pleasant, very easy to deal with and didn't give us the hard sell pitch, which I think is very important.
Excellent service and friendly.
The car was in and out of the service center within 48 hours.
Did have to go further than I expected
I found your staff very helpfull
Excellent Customer care
Easy to do and very quick. Good reception
Good service dept
Very satisfied, having sustained a puncture on holiday my new tyre was ordered and fitted promptly and I was able to continue my journey with too much delay.
Did what they said they would on time
Friendly staff, quality workmanship, comfortable area to wait
Excellent customer service
Very quick and efficient.
thorough inspection and reasonable cost.
Bradleigh was very helpful
Everything was easy and service was faultless.
Salesman was competent and efficient
Good service from the service man to the team doing the service
Attention to detail and reassurance of Vehicle Health Check.
As always very satisfied with your customer care
The staff are very informative
Other than the eventual service provided by the Mini element of the dealership (which I found faultless and met my expectations of the BMW brand) I would rate it 1 star for the reasons already explained.
Lots of helpul advice
you know your car is in good hands
kept me informed no concerns or issues
Job done and feedback received.
Fault still unresolved Collected on sat from BMW as drove away noticed fault still on dash
I trust them and they haven't let me down to date.
Halliwell jones are hopples in Llanduno junction
During purchase great on delivery bit of a rush job not shown all things in car
All good and service completed but 1 week after service complete the service light came on again. Have contacted garage and have been advised to return do this can be corrected (a 50 mile round trip).
One of the things we asked of Mini service was to get rid of the sticker marks on our windows. Unfortunately they are still there and we have been asking fir them to be cleaned off since we first bought the car
We were delayed by police incident nr Llanrwst and had to backtrack and drive up the Conwy back road, the service receptionist said dont worry just get here and we will service it, on arrival car was taken straight away, serviced, washed ,well done
I was kept up to date with the progress at all times and given opportunities to ask any queries I had. On the day of delivery I was very pleased with the way my Mini was
Helpful can always ask questions about the car after sale as well.
Very helpful service manager and extremely thorough service check
Excellent service from the team who work there. Very pleased with video sent to me after MOT and service recently.