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Customer Reviews.

service

5

Staff friendly and helpful

18 November 2019

service

4.5

No one ever gets 100 per cent but if you are looking for perfection I'd prefer the Times or Guardian to the Daily Mail on offer in your Reception Area

17 November 2019

service

5

Excellent service from start to finish!

16 November 2019

service

2

Cosmetic minor repair following a car park collision. Two new paint chips that were obviously caused by technicians when removing the front radiator grill - neither pointed out to me or repaired. Damaged No Plate not replaced AND put back on crooked.

15 November 2019

service

5

I had a mot only

15 November 2019

service

5

Bradley the salesman was very pleasant, very easy to deal with and didn't give us the hard sell pitch, which I think is very important.

03 November 2019

service

5

Excellent service and friendly.

02 November 2019

service

5

The car was in and out of the service center within 48 hours.

02 November 2019

service

3

Did have to go further than I expected

01 November 2019

service

5

I found your staff very helpfull

31 October 2019

service

5

Excellent Customer care

31 October 2019

service

5

Easy to do and very quick. Good reception

30 October 2019

service

5

Good service dept

28 October 2019

service

5

Very satisfied, having sustained a puncture on holiday my new tyre was ordered and fitted promptly and I was able to continue my journey with too much delay.

28 October 2019

service

4

Did what they said they would on time

25 October 2019

service

5

Friendly staff, quality workmanship, comfortable area to wait

24 October 2019

service

5

Excellent customer service

22 October 2019

service

5

Very quick and efficient.

19 October 2019

service

5

thorough inspection and reasonable cost.

17 October 2019

sales

5

Bradleigh was very helpful

16 October 2019

service

5

Everything was easy and service was faultless.

14 October 2019

sales

5

Salesman was competent and efficient

11 October 2019

service

5

Good service from the service man to the team doing the service

11 October 2019

service

5

Attention to detail and reassurance of Vehicle Health Check.

11 October 2019

service

5

As always very satisfied with your customer care

11 October 2019

service

5

The staff are very informative

11 October 2019

service

3

Other than the eventual service provided by the Mini element of the dealership (which I found faultless and met my expectations of the BMW brand) I would rate it 1 star for the reasons already explained.

07 October 2019

sales

5

Lots of helpul advice

03 October 2019

service

5

you know your car is in good hands

30 September 2019

service

5

kept me informed no concerns or issues

27 September 2019

service

5

Job done and feedback received.

27 September 2019

service

1

Fault still unresolved Collected on sat from BMW as drove away noticed fault still on dash

27 September 2019

service

5

I trust them and they haven't let me down to date.

23 September 2019

service

2.5

Halliwell jones are hopples in Llanduno junction

22 September 2019

sales

3

During purchase great on delivery bit of a rush job not shown all things in car

20 September 2019

service

4

All good and service completed but 1 week after service complete the service light came on again. Have contacted garage and have been advised to return do this can be corrected (a 50 mile round trip).

17 September 2019

service

3

One of the things we asked of Mini service was to get rid of the sticker marks on our windows. Unfortunately they are still there and we have been asking fir them to be cleaned off since we first bought the car

17 September 2019

service

5

We were delayed by police incident nr Llanrwst and had to backtrack and drive up the Conwy back road, the service receptionist said dont worry just get here and we will service it, on arrival car was taken straight away, serviced, washed ,well done

16 September 2019

service

5

all good

16 September 2019

sales

5

I was kept up to date with the progress at all times and given opportunities to ask any queries I had. On the day of delivery I was very pleased with the way my Mini was

15 September 2019

sales

5

Helpful can always ask questions about the car after sale as well.

14 September 2019

service

5

Very helpful service manager and extremely thorough service check

08 September 2019

service

5

Excellent service from the team who work there. Very pleased with video sent to me after MOT and service recently.